Contact Us

The Massachusetts Medicaid Policy Institute (MMPI), a program of the Blue Cross Blue Shield of Massachusetts Foundation, conducts policy research and analysis on the Massachusetts Medicaid program (often referred to as “MassHealth”).  We are unable to answer questions related to individual consumer questions pertaining to MassHealth eligibility or enrollment or individual provider questions related to billing and claims inquiries.

If you are a consumer, patient or member needing more information on eligibility for the program, please contact:

        ·         MassHealth Enrollment Center – 1-800-665-9993

        ·         MassHealth Customer Service Center – 1-800-841-2900

        ·         Health Care For All Helpline – a free resource to help you apply for free and lower-cost health coverage – 1-800-272-4232.

If you are a provider needing information related to billing or claims, please contact: 

        ·        MassHealth Customer Service – 1-800-841-2900

        ·         providersupport@mahealth.net 

Otherwise, to reach MMPI please contact us via the information provided below.

Massachusetts Medicaid Policy Institute
Blue Cross Blue Shield of Massachusetts Foundation
Landmark Center
401 Park Drive
Boston, MA 02215 
617-246-4479

email: Kate Nordahl

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